Their normal responses are we will refund devoid of even comprehending what client is under-going and 2nd we reorder merchandise for you personally but that can be available in upcoming deliver slot which might be one particular complete working day. So that you buy something and look forward to 2 times for any mistake by them.
• Now keep track of your orders effortlessly on bigbasket. Introducing 'Order Assistant' to assist with almost everything that you need to know about your Lively orders. Watch buy position with 'Purchase Assistant' proper through the time it truly is placed till the shipping at your doorstep!
Watch dialogue · bigbasket @bigbasket_com 9h Replying to @LiveFromALounge We will unquestionably forward your suggestions to your respective team and be certain we just take essential steps to avoid these incidents in near upcoming.
Deliberately trying to idiot buyers. I placed order two days back again plus the supply person contacted me just once to confirm my address. He was only a Culture from me and he claimed he couldn’t uncover my address and left for an additional area with no even informing me. Then i contacted buyer treatment and so they advised he are not able to arrive now so rescheduled my purchase to up coming day morning slot and i been given confirmation concept that I'd receive my grocery in morning slot. Next working day i waited full working day but no simply call no phrase from them, infact i attempted to Make contact with them However they no reaction after which you can afterwards very last evening by some means contact matured to consumer treatment they usually explained they misplaced buy so would substitute and order and obtain it sent subsequent day night slot !
Watch discussion · bigbasket @bigbasket_com 8h Replying to @LiveFromALounge We have escalated this to our involved team, our workforce is focusing on this problem. We can get back to you personally in the earliest.
Bigbasket acquired Delyver in June 2015 for an undisclosed total. Delyver was an internet supermarket and its specialty was utilizing community stores to deliver groceries to people today[9]
See conversation · bigbasket @bigbasket_com 9h Replying to @kunalsen7684 Thanks for sharing your specifics. We're having this checked and can get again to you personally Soon having an update. Kindly spare us some time.
* Straightforward look for possibilities: Effortlessly store from a past purchases with the assistance of SmartBasket, else use our a variety of search selections: scan the bar code lookup, give voice instructions, use filters on classes or models.
Watch discussion · bigbasket @bigbasket_com 8h Replying to @kunalsen7684 We regret the inconvenience brought on. We can get again to you. Kindly spare us a while.
Their conventional responses are we will refund with no even comprehending what buyer is experiencing and 2nd we reorder product for you personally but that may be out there in up coming supply slot which might be 1 entire working day. So you purchase anything and look ahead to two days for any slip-up by them.
At bigbasket your buying experience is our precedence and we'd like to understand how we could make improvements to our app as well as solutions.
This isn't enough now whatever they did was removed considered one of my item from your record without having informing me ! I termed them numerous instances to have it involved and they have been stating its not offered any more at last they included it i dont know how they managed or how they were being fooling me prior to that! Ultimately today get was supply punctually and shipping guy arrived at my tackle with out even calling me (dnt knw how he acquired my handle which two days in the past he was unable to get). Now they sent Erroneous product and supply boy was indicating item is identical as ordered i dont know how these men are working this application! So irresponsible and impolite get more info fellas ! Bad knowledge!
Animesh Anand Deliberately attempting to fool buyers. I placed buy 2 times back and the supply dude contacted me only once to confirm my handle. He was merely a Culture away from me and he claimed he couldn’t uncover my address and remaining for an additional place without even informing me. Then i contacted customer treatment and so they instructed he are not able to come now so rescheduled my order to future working day morning slot And that i gained confirmation information that I'd acquire my grocery in morning slot. Next working day i waited entire working day but no get in touch with no word from them, infact i made an effort to Make contact with them However they no reaction then later on very last night time by some means call matured to buyer care plus they stated they misplaced buy so would change and buy and get it sent subsequent working day night slot !
* Uncomplicated look for options: Effortlessly shop out of your previous purchases with the help of SmartBasket, else use our a variety of research selections: scan the bar code look for, give voice instructions, use filters on types or brands.
Taurian Virus Their time slots are by no means influence for us given that you have to wait around one though working day for shipping. Then they've Categorical which they say two hour delivery but what you require just isn't readily available for Categorical. Several times received Mistaken orders, and these days they want me to wait yet one more added working day for an buy that they misplaced.